Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Sportsman's Guide Complaint - Terrible, cold and uncaring customer service. They do not stand behind their satisfaction guarantee at all.
Sportsman's Guide Complaint

Sportsman's Guide Complaint

ADVERTISEMENT

Terrible, cold and uncaring customer service. They do not stand behind their satisfaction guarantee at all.


They may have a wide selection of items, but their customer service is cold, uncaring and is truly terrible! They claim to have the strongest guarantee in the business as they say, "Order with complete confidence! Your satisfaction is guaranteed, period," but I absolutely disagree as I was not satisfied with my order one bit and there is no such thing as satisfaction guaranteed, period.

They also claim to have a lowest price guarantee, as they say, "If you find a lower advertised price for an item we sell within 30 days of placing your order, we will refund you the difference. Proof of purchase and a copy of the retailer%u2019s lower advertised price is required." Guess what? I did exactly all that, I already bought the item and showed them the proof of purchase and the retailer's lower advertised price and they absolutely refused to honor the lowest price guarantee that they claim to have, and then ignored me. Absolutely despicable as they did not stand behind their words one bit at all. They will not honor their words and their satisfaction guarantee is a lie.

If you shop with this company, know that their customer service is truly terrible and they will not stand behind the satisfaction guarantee that they claim to have. I was a Club Member of SPG and they did show me as a customer a single ounce of respect. 0/10 company. Despicable company that rather side with their money than with the customer and the guarantees that they claim to have. From my experience, I do not recommend this company at all. Worst customer service, ever! I shake my head at this company as it's probably the worst business I have encountered in my life.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Sportsman's Gui...
SUBMIT a ticket
for Sportsman's Gui...
WATCH videos
for Sportsman's Gui...
More Sportsman's Guide Reviews and Complaints MORE reviews and complaints
for Sportsman's Gui...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Sportsman's Guide reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team